I’ve looked around at many Chat solutions, only to find out they all have a low start up fee that seems to grow with the added features, benefits and number of users that I want for my dealership.  Is Client~ConneXion the same? 
No, not at all.  Our Chat~ConneXion is packaged with EVERY feature and benefit as well as unlimited users for an All-Inclusive Low Price.

 

Does Chat~ConneXion integrate with our dealership CRM? 
Without a doubt!  Our seamless “Add to CRM” feature allow the sales or service rep to simply drop the customer details directly in to your CRM for follow up and future Constant~ConneXion eMarketing.  Plus, the entire chat conversation is included in the drop. 

 

What happens if my sales or service staff misses a chat?
We have that handled, too. In the event that a chat goes unanswered either by your sales staff or after hours, our state of the art software generates a form for your customer to leave a question or comment with their contact information. In other words, it generates a hot lead.

 

My dealership doesn’t get a large amount of web traffic, will Chat~ConneXion still work?
Whether your site draws 1,500 unique web visitors or 24,000 each month, our Chat~ConneXion greets every online visitor and opens the door for consumer ConneXions.  And often times, smaller dealers are able to reach buyers that are doing research or maybe even keeping their local dealer honest.  In the event that you are looking to increase your web traffic, our SEO/SEM~ConneXion has many benefits and can catapult your website to the top of the search engines. 

 

My Owner/Principle doesn’t do long term contracts, what is Client~ConneXion’s contract terms and policy? 
We understand where your Owner/Principle is coming from and that’s why we are a month-to-month service.  We do require a 30-day cancelation notice.  The only caveat, we do collect 1st and last month upfront and a one time programming fee.

 

Many times my dealership has signed on with a new vendor and all starts out great, then loses its steam, how is Client~ConneXion different? 
That’s an excellent question.  Our business is built around becoming a permanent fixture, not a fad.  By conducting Onsite Accountability Training for both Sales and Service staff, our team comes out to demonstrate and guide your reps on all of the many features of our software.  We also share Best Practices of our most successful dealers.  And In addition to the initial training, Client~ConneXion is continuously updating our software, hosting webinars and sending new technique demonstrations to your staff to keep everyone updated and tuned in.

 

I have several websites, from a few different vendors, will Client~ConneXion work with any website provider?
Yes. Client~ConneXion works with all of the major industry website providers as well as many smaller independent providers. Our highly skilled technical department has created a simple technique that is easy to implement.  As well as, we also customize the Auto-Greet to match your different site themes.

 

I’m ready to get started today, what’s the turnaround time for set up and going live on our website?
It varies based on your website provider, but typically within a business week.  How fast can you fax us your list of users?